EgoGames Casino: over 7,000 games, tournaments and a welcome package of up to €2,750

Welcome to EgoGames. We built our casino the way we like to play ourselves: a big lobby without detours, tournaments with real prize pools, a weekly cashback rate that rises with every VIP level, and a welcome package spread across four deposits instead of putting everything on one card. More than 7,000 titles from over 90 studios, more than 900 live tables and a dedicated Mini Games section are waiting at egogames1.casino.

The short version for anyone keen to get started: new players receive up to €2,750 in bonus funds and 335 free spins on their first four deposits. The minimum deposit for the package is €20 and the wagering requirement is 30x. After that come reloads on Wednesdays and at the weekend, tournaments in our Battles and cashback from 8% to 25%.

On this page we introduce everything that makes EgoGames what it is. Anyone who already knows what they are looking for can jump straight to the games, the tournaments or the bonus terms. Everyone else can simply read on. Our offer is aimed exclusively at adults aged 18 and over.

EgoGames key facts

Before going into detail, here are the most important facts in one table. That way it takes only a few seconds to check whether our casino matches what a player is looking for.

A number in a table does not explain how an evening at EgoGames actually feels, though. That is why we go through each area in turn, including all the conditions that come with it.

What makes EgoGames different

There are plenty of online casinos, and at first sight they often look alike: dark design, a big bonus figure, a wall of slot machines. At EgoGames we wanted to do a few things deliberately differently.

First, order. A lobby with over 7,000 titles is only an advantage if things can actually be found in it. That is why we have separate areas for tournament games, for bonus-eligible titles and for Mini Games, rather than tipping everything into a single list.

Second, the time after the first bonus. A welcome package is over quickly, everyday casino life lasts longer. Our fixed weekly promotions, the cashback and the Coin Shop make sure that players who have been with us for months still get something back regularly.

Third, competition. With the Battles, an ordinary slot session can turn into a small tournament with a leaderboard if a player wants it to. Anyone who would rather not take part simply carries on playing as usual. Anyone in the mood for some rivalry sees in real time where they stand.

And fourth, openness about the terms. Wagering, deadlines, limits and withdrawal caps are set out in tables, not in nested footnotes. We believe a bonus is only enjoyable when it is clear beforehand what it requires.

The welcome package: four deposits, four slots

We could have made it easy for ourselves: one big percentage on the first deposit, done. Instead, we deliberately spread the package across four stages. The reason is simple. A single huge bonus tempts players to deposit too much on day one. Four stages make it possible to get to know the casino with a smaller amount first and only decide later whether the next stage is worth using at all.

Each stage combines a deposit bonus with free spins on a different slot. Along the way, this becomes a little tour through some of the most popular titles in our lobby.

No bonus code is needed. The package is offered in the cashier with a qualifying deposit of €20 or more and can be activated or declined there. Anyone who prefers to play without a bonus simply leaves the box empty. With us, that is a completely normal choice too.

The terms without the small print

A bonus is only as good as its rules. That is why we list the key points right here on the homepage rather than three clicks deeper:

• Wagering: bonus funds are wagered 30x, winnings from free spins also 30x.
• Validity: an activated bonus is valid for 10 days. Free spins are used within 24 hours of being credited.
• Minimum deposit: €20 per stage of the welcome package.
• Game weighting: most slots count 100% towards wagering. Table and live games count considerably less, some jackpot titles and selected games not at all.
• Lobby filter: under "Bonus Wagering" we show every title that is eligible for bonus wagering.

The full rules, including exclusions and bet limits during an active bonus phase, are on our bonus page. We recommend reading them in full once before the first activation. It takes five minutes and saves any surprises later.

A worked example from everyday play

Numbers become clearer once they are worked through. Suppose €100 is paid in with the first deposit. At 110%, €110 in bonus funds is added, so the playing balance stands at €210. The 30x wagering applies to the bonus funds, so €110 x 30 = €3,300 in playing volume within 10 days.

What does that mean in practice? At a stake of €1 per spin, that is 3,300 spins. It is achievable in ten days, but it is no stroll in the park. That is exactly why we say it openly: wagering is a volume of play, not a promise of winnings. The balance can also be used up completely along the way. Anyone who keeps that in mind uses the bonus as extra playing time and not as a sum that has to add up in the end.

Our honest opinion on the package: the first stage is the most interesting for most players, because 110% plus 110 free spins on Gates of Olympus 1000 brings plenty of playing time even with small amounts. The third stage at 50% is mainly worthwhile for those who are planning larger deposits anyway.

Ongoing promotions after the welcome package

Many casinos shine in the first week and then go quiet. At EgoGames, things only really get going after the welcome package. On our promotions page we collect all current campaigns; here are the fixed building blocks that come back every week.

Wednesdays: 100 free spins on Sweet Bonanza

Midweek is sweets day with us. The Wednesday slot reload brings 100 free spins on Sweet Bonanza. The title suits the middle of the week well: colourful tumble mechanics, multiplier bombs in the free spins and rounds that are quick to grasp even after a long day at work.

At the weekend: 50% up to €100 and 50 free spins

Our weekend reload runs from Friday to Sunday. With a deposit of €40 or more, there is 50% up to €100 plus 50 free spins on Big Bass Splash. The fishing classic is one of the games talked about most often in our live chat, usually when the fisherman finally turns up for the money fish.

Weekly cashback

For us, cashback is the fairest building block in the whole offer. Part of a week's net losses comes back as bonus funds, and the higher the VIP level, the better the rate and the lower the wagering.

Between these two points the rate rises level by level. The exact table of all levels can be found in the VIP Club.

The Coin Shop

Credits build up while playing at EgoGames. In the Coin Shop, these credits are exchanged for free spins on titles of the player's choice. These include, for example, Book of Fallen, Temple Tumble and Money Train 3. What we like about this system is that nobody has to wait for a particular promotion. The credits simply build up in the background and are redeemed whenever it suits.

Bonus or cashback: which suits which playing style?

We hear this question in live chat almost every day, and the honest answer is: it depends on how someone plays.

The deposit bonus from the welcome package brings more balance straight away, but asks for 30x wagering within 10 days in return. It suits players who mainly play slots, have time regularly and enjoy spinning lots of rounds on one machine. For that playing style, the bonus is genuine extra playing time.

Cashback works the other way round. It only arrives after a week, but with much lower wagering, which drops to 1x as the VIP level rises. It suits players who spend a lot of time in the live casino, where stakes only count towards bonus wagering to a limited extent, or anyone who simply wants to play without conditions breathing down their neck.

The free spins from the weekly promotions and the Coin Shop are a kind of middle ground. They cost nothing extra, bring a few rounds on a specific title and are used quickly. For occasional players in particular, they are often the most pleasant building block.

Our conclusion: nobody has to take every bonus. Someone who loves live roulette might turn down the welcome package and rely entirely on cashback. Someone who plays Sweet Bonanza every Wednesday picks up the free spins and ignores the rest. At EgoGames, everyone decides for themselves which parts of the offer suit their own play.

Our games: over 7,000 titles in one lobby

The games overview is the heart of EgoGames. Over 7,000 titles sounds like chaos at first, which is why we have put a lot of time into the sorting. The lobby is divided into clear areas:

• Top: the titles our players are playing most right now
• New: fresh releases, often on launch day
• Hot: games getting particularly high attention in the last few hours
• Slots: the complete slot catalogue
• Jackpot: over 100 slots with progressive or fixed jackpots
• Table games: roulette, blackjack, baccarat and poker in digital form
• Tournament games: every title currently being scored in a Battle
• Bonus Wagering: all games eligible for bonus wagering
• Mini Games: a dedicated tab for quick game concepts

On top of that there is a search function and a filter by studio. Anyone with a specific title in mind types in the name. Anyone who wants to browse filters by their favourite studio and lets themselves be surprised.

Slots from more than 90 studios

Slot machines make up the largest part of our catalogue. We work with more than 90 studios, including Play'n GO, Nolimit City, Red Tiger, Relax Gaming, ELK Studios, Thunderkick, Booming Games, Tom Horn Gaming, NetEnt, Yggdrasil, Endorphina and Pragmatic Play.

This mix is no accident. Nolimit City stands for wild, highly volatile titles in which long dry spells and sudden spikes are part of the concept. Play'n GO and NetEnt deliver classics that have worked for years. Relax Gaming and ELK Studios are known for unusual mechanics, Thunderkick for quirky graphics. Pragmatic Play, in turn, brings the titles practically everyone knows, from Gates of Olympus to Sweet Bonanza.

Our tip for getting started: with every slot, it is worth checking the info menu before the first round begins. It lists the return to player, paylines or ways, special features and the free spin rules. Two games with a similar theme can differ greatly in volatility and pace.

Popular slots in our lobby

Some titles keep appearing right at the top of the "Top" category. A small selection, with what makes each of them special:

• Gates of Olympus 1000: Zeus throws multipliers of up to 1,000x onto the grid, and wins come from symbols landing anywhere on the reels rather than on lines. Highly volatile and not for the faint-hearted.
• Sweet Bonanza: the sweets classic with tumble mechanics. In the free spins, multiplier bombs drop that can turn a round around completely.
• Big Bass Splash: in the free spins, the angler collects the values of the money fish. Easy to understand and therefore often the first slot new players try with us.
• Money Train 3: Relax Gaming at its best. The respin feature with special symbols is notorious for long waits and spectacular moments once it finally gets going.
• Temple Tumble: Megaways with stone blocks that gradually crumble away and reveal new rows. A title that starts more quietly than it ends.
• Book of Fallen: a classic-style book slot with an expanding symbol in the free spins. For anyone who likes the familiar principle but wants a fresher look.
• Revenge of Loki Megaways: Norse mythology with thousands of ways to win per spin, and part of our welcome package.

All of these titles can be found directly via the search. Anyone taking part in a Battle should first check the tournament dropdown to see whether their favourite slot is currently being scored.

Jackpot slots

Over 100 titles in our lobby offer a jackpot. Some grow progressively with every stake, others work with fixed jackpot tiers triggered in a bonus game. Jackpot games have their own appeal, but also a peculiarity we state clearly: part of every stake flows into the jackpot, so the base return to player is often slightly lower than for comparable slots without a jackpot. In addition, some jackpot titles do not count towards bonus wagering.

Reading return to player and volatility correctly

Many games show a theoretical return to player, which averages around 96% across our catalogue. This figure describes a long-term average over a very large number of rounds. It says little about a single session. An evening on a 97% slot can go considerably worse than one on a 94% slot.

Volatility describes how strongly results fluctuate. Low volatility means many small wins, high volatility means rarer but bigger hits. Which suits better is purely a matter of taste. After work, we ourselves like to reach for calmer titles and save the Nolimit City heavy hitters for moments when a dry spell does not matter.

Table games: roulette, blackjack and more

Alongside the slots, we offer a wide selection of digital table games. Roulette alone comes in around 110 variants from about 20 providers, and blackjack in around 100 variants from ten studios. On top of that there is baccarat, video poker and various poker variants.

Digital table games have one big advantage over the live casino: the pace is set by the player alone. No waiting for the next dealer, no countdown for bets. For blackjack in particular, that is ideal for practising basic strategy calmly before moving to a live table.

Roulette and blackjack in detail

In roulette, the range extends from the classic European wheel with a single zero to variants with multipliers, several balls or especially fast rounds. Our advice for beginners: start with European roulette. The single zero means a lower house edge than the American wheel with its double zero, and the rules are understood within a few minutes.

In blackjack, it pays to check the table rules before the first hand is dealt. Does the dealer stand or hit on a soft 17? How often is the deck shuffled? Is doubling down after splitting allowed? Details like these seem small but noticeably change a table's return to player. All the rules are in the info menu of each game.

Baccarat is the calmest of the three games. At its core there are only three bets: player, banker or tie. The banker bet has the lowest house edge but pays out with a small commission. The tie bet tempts with high odds but is the most expensive option at the table in the long run.

Live casino with over 900 tables

Anyone who prefers real dealers, real cards and a real roulette ball will find more than 900 tables in our live casino. The streams come from Evolution, Pragmatic Live, Ezugi, Vivo Gaming and CreedRoomz, around the clock and in HD quality.

Some of the tables that are particularly busy with us:

• Crazy Time: the big game show with a wheel of fortune and four bonus games
• Speed Roulette: roulette in fast-forward, around 25 seconds per round
• Gold Vault Roulette: roulette with additional multiplier fields
• Easy Blackjack: a relaxed introduction to blackjack with clear rules

In total there are around 80 live baccarat tables and about 60 live poker tables to choose from, plus numerous roulette and blackjack tables with different stake limits. For beginners there are tables with low minimum bets, for experienced players salons with higher limits.

What many only notice after the first few rounds: the live casino thrives on the dealers' pace and the atmosphere at the table. A chat window allows short messages to the dealer, and many tables have players from all over Europe. Game shows such as Crazy Time therefore feel more like a shared TV evening than a classic casino game. For quieter evenings we recommend blackjack tables with fixed seats, for fast rounds Speed Roulette. And anyone who is unsure can simply watch a few rounds before placing the first bet.

A practical note: live games only count towards bonus wagering to a limited extent. Players who mainly play in the live casino are often better off with our cashback than with a classic deposit bonus.

New games every week

Our lobby never stands still. New titles are added every week, often on the very day the studio releases them. In the "New" section we gather these releases, sorted by date, so nobody has to search for long.

New slots have a special appeal: nobody really knows them yet, there are no favourite strategies and no fixed expectations. We still recommend opening the info menu first, even with a fresh title. New mechanics in particular sometimes differ greatly from what the look suggests.

Another everyday tip: the "Hot" section shows which games have been played most in the last few hours. That says nothing about the chances of winning, because every round is independent. But it does show what people are talking about right now, which makes it a good source of inspiration for anyone unsure where to start.

The "Bonus Wagering" filter

A small feature that saves a lot of hassle in everyday play: under "Bonus Wagering" we show every game eligible for bonus wagering. Anyone with an active bonus simply selects this section and only plays titles that actually contribute to wagering.

Why does that matter? Not every game counts equally. Most slots count 100%, table and live games considerably less, and some jackpot titles and selected games not at all. Without the filter, it can easily happen that an hour is played and the wagering bar barely moves. With the filter, that cannot happen.

Our advice: as long as a bonus is active, this filter stays our first click in the lobby. Anyone who fancies some live roulette in between finishes the wagering first or deliberately plays without a bonus.

Mini Games: short rounds, clear rules

Our Mini Games section has its own tab in the lobby, and for good reason. Mini Games work differently from classic slots. Instead of reels and paylines, there is usually a single mechanic that is quick to understand: uncover a tile, choose a moment to cash out, drop a ball, call a card higher or lower.

It is exactly this simplicity that makes them popular. A round is explained in seconds and is often over just as quickly. Many Mini Games also allow custom settings, such as how many tiles hide a risk or at which multiplier an automatic cash-out takes place.

But this is also the point we address openly: short rounds add up quickly. A hundred rounds at €1 each are played within a few minutes. We therefore recommend starting Mini Games with a fixed budget for the session and using the auto function only with a clear stop limit. That way, Mini Games stay what they are meant to be: quick, entertaining fun in between.

Discover Mini Games

Tournaments: our Battles with a live leaderboard

When someone asks us what sets EgoGames apart from other casinos, we almost always end up at the tournaments. In our Battles, players compete against each other on selected slots. A live leaderboard shows in real time who is in front, and at the end a prize pool is shared among the top places.

The Battles run in different formats. Some last just one evening, others a whole week. Themed festivals with their own prize pools are part of it, as are weekly leaderboards that restart regularly. One recent example was our Shamrock Wins Festival with a prize pool of €2,000.

Tournament games in the dropdown

So that nobody has to search for long, we have linked the tournament page to a dropdown listing all tournament games currently being scored. A click on a title opens the game information directly. In the lobby, the same titles can also be found in the "Tournament games" section.

How scoring works

Every Battle has its own rules, which are shown on the respective tournament card. We always answer the most important questions there:

• Duration: start and end, each with the time in German time
• Scored games: which titles count for the leaderboard
• Points: whether scoring is by win amount, multiplier or number of rounds
• Minimum stake: from which stake a round counts for the scoring
• Prize distribution: how many places receive a prize and in what form

Our advice from many tournament weeks: the leaderboard is a game within the game, not an obligation. A place just behind the prize positions is no reason to raise the budget. Anyone who starts a Battle with a fixed amount and sticks to it has more fun in the end, whatever place they finish in.

See current tournaments

The VIP Club: 25 levels and a personal manager

Our VIP Club rewards loyalty without an invitation card. Every player account starts automatically at the entry level, and with regular play it moves up level by level all the way to VIP 25.

What changes with each level:

• Cashback: from 8% up to €50 at the entry level to 25% up to €7,500 at the top level
• Wagering on cashback: falls from 10x to 1x
• Free spins: extra free spin rewards when moving up
• Personal manager: from level 11 there is a dedicated contact person

For us, the personal manager is the core of the programme. From level 11 there is a direct contact who clears up questions about withdrawals, promotions and limits faster than any general queue.

But we are also honest about what the VIP Club is not meant to be: a reason to play more than planned. The levels come from normal play. Anyone who chases them deliberately often ends up depositing more than any cashback rate brings back. The club is a reward for what is played anyway, and that is exactly how it is meant.

Go to the VIP Club

A typical week at EgoGames

How our offer fits together in everyday play is best shown by a completely normal week from a regular player's point of view.

On Monday, the previous week's cashback is credited. At the entry level that is 8%, and with some playing experience and a few more VIP levels the rate rises noticeably. Many players use the start of the week to exchange the credits they have collected in the Coin Shop for free spins on a favourite slot.

On Wednesday come the 100 free spins on Sweet Bonanza. For many, that is the fixed midweek date: a short session after work, without needing a large budget.

In between, the Battles run. Some tournaments last only one evening, others the whole week. A quick check of the live leaderboard shows whether joining in is fun right now or whether this competition is better skipped.

From Friday to Sunday there is the weekend reload with 50% up to €100 and 50 free spins on Big Bass Splash. Anyone who wants to deposit at the weekend anyway gets a bonus on top; anyone who does not misses nothing essential. And on Monday it all starts again.

What we like about this rhythm is that nobody has to be online every day to get something. The building blocks are ready, and whatever fits a player's own plan gets used.

Four steps to the first game

For anyone visiting EgoGames for the first time, here is the way from the homepage to the first round:

1. Open an account: the button at the top right opens the registration form. Enter an email address, password and personal details, confirm the terms, done.
2. Complete verification: upload an ID document and proof of address and do the short camera check. This takes a few minutes and saves time later with the first withdrawal.
3. Deposit and choose a bonus: select the preferred payment method in the cashier, deposit at least €20 and decide whether to activate the first stage of the welcome package.
4. Choose a game: pick a title in the lobby via "Top", the search or the "Bonus Wagering" section, and take a quick look at the game rules in the info menu.

Anyone who sets limits for their own session before the first deposit has already completed the most important step. There is more on this further down in the section on responsible gambling.

Common mistakes on a first visit

From many conversations in live chat, we know which mistakes new players make most often. Most of them can be avoided with just a few simple steps:

• Bonus activated, rules not read: anyone who does not know about the 30x wagering and the 10-day deadline is surprised later. Five minutes on the bonus page is enough.
• Live games with an active bonus: live games only count towards wagering to a limited extent. With an active bonus, it is better to choose slots from the "Bonus Wagering" section first.
• Verification put off: anyone who only uploads documents when requesting the first withdrawal waits unnecessarily. Best done straight after registration.
• Wrong crypto network: with stablecoins, always check whether TRC20 or ERC20 has been selected. A payment sent over the wrong network often cannot be recovered.
• Forgotten free spins: free spins are valid for 24 hours. Anyone who wants to use them the next evening may no longer find them.
• No budget set: the most important point of all. Decide on a fixed amount before the first deposit and stick to it.

Opening an account and logging in

Registering at EgoGames takes only a few minutes. All that is needed is an email address, a password and some personal details such as name, date of birth and address. All details must be correct and match the ID documents provided later, otherwise the first withdrawal is delayed unnecessarily. Exactly one account per person is allowed.

After registration, access is via the login button at the top right. For extra protection, we strongly recommend two-factor authentication. It can be activated in the account settings and asks for an additional code with every login. Even if a password falls into the wrong hands, the account stays protected.

A few habits we recommend to all players:

• a unique password that is not used anywhere else
• always checking the address egogames1.casino before entering login details
• logging out on shared devices after playing
• never passing on login details, not even to alleged staff members

Our team never asks for a password. Anyone who receives such a request is best advised to report it directly in live chat.

Verification in four steps

Before the first withdrawal, we check the identity of the account holder. This protects against fraud, against accounts opened in someone else's name and against minors at the gaming table. The process consists of four steps and includes a short liveness check by camera, which usually takes only a few seconds.

Our tip: complete verification straight after registering rather than waiting until the first win is due to be paid out. That way the withdrawal later runs without any waiting time for documents. What matters is clearly legible images without cropped edges and an up-to-date proof of address.

EgoGames on a small budget

Not everyone wants to start with hundreds of euros, and nobody has to. Our casino works from a deposit of €20, and especially on a small budget there is plenty of entertainment to be had at EgoGames if a few things are kept in mind.

First, the stake size. Many slots in our lobby start at just a few cents per spin. Playing with €20 at a 20 cent stake gives 100 spins on paper, at 10 cents it is 200. A small stake extends playing time considerably and makes swings easier to bear.

Second, volatility. On a small budget, slots with low or medium volatility are often the more comfortable choice. They pay out small wins more often, so the balance shrinks more slowly. The highly volatile titles with big multipliers are tempting, but can use up a small budget within minutes.

Third, the free building blocks. The Wednesday free spins, the Coin Shop and the cashback at the start of the week bring extra playing time without having to deposit more. For players on a small budget in particular, they are often worth more than a big deposit bonus.

And fourth, the Mini Games. Many allow very small stakes and custom risk settings. With a fixed stop limit, they are a good way to play lots of short rounds with little money.

Our experience: players who plan wisely on a small budget often enjoy an evening at EgoGames more than players who start with a large amount and no plan.

Deposits and withdrawals at EgoGames

In our cashier, classic payment methods and cryptocurrencies sit side by side. The minimum deposit is €20, and €40 for the weekend reload.

The following limits apply to withdrawals: a minimum of €20, a maximum of €500 per transaction, €3,000 per day and €20,000 per month. Larger wins are paid out in several steps.

How long does a withdrawal take?

The answer depends mainly on the method chosen. Once our team has approved it, cryptocurrencies are usually the fastest, because the transaction runs directly via the blockchain. E-wallets such as Skrill and MiFinity follow closely behind. Bank transfer is the slowest option, as the bank's processing time is added on top.

For a withdrawal to go through without delay, three things should be in place: the account is verified, no bonus with outstanding wagering is active, and the withdrawal goes to a method registered in the account holder's name.

Cryptocurrencies

The choice of cryptocurrencies is particularly wide. Supported options include Bitcoin, Ethereum, Solana, Litecoin, XRP, Cardano, Dogecoin, TRON-based tokens and stablecoins in TRC20 and ERC20 format. For withdrawals, Bitcoin, Litecoin, Ethereum, TRON and TRC20 and ERC20 tokens are available.

Our recommendation for anyone who wants to keep fees low: stablecoins on the TRON network. Network fees there are usually much lower than with Bitcoin or Ethereum, and the value does not fluctuate during the transaction. The only important thing is to choose the right network when sending. A payment sent over the wrong network often cannot be recovered.

EgoGames on mobile: our web app

For smartphones and tablets, we decided against a classic app from the store and went with a web app instead. This means EgoGames runs directly in the browser but can be saved as an icon on the home screen with a few taps and then opens like a normal app.

The advantages are obvious. There is no download, no store updates and no storage space taken up. Every new addition to the lobby is instantly available on all devices. The web app works equally well on iOS and Android, and we show installation instructions directly on the website.

All areas are available on mobile: the complete games overview, Mini Games, live casino, tournaments with live leaderboards, promotions and the cashier. Most slots and live tables are optimised for portrait mode, though some live games are more fun in landscape.

A small tip from experience: long bonus terms are harder to read on a smartphone than on a computer. Anyone who wants to activate a bonus is better off taking a quiet moment for the rules rather than skimming them on the train.

Security and fair play

A casino lives on the trust of its players. That is why the entire connection to egogames1.casino is encrypted, from login to withdrawal. Two-factor authentication protects every account additionally, and identity verification ensures that withdrawals only go to the actual account holder.

The games in our lobby come from established studios whose titles work with random number generators. No EgoGames employee can influence the outcome of a round, neither on slots nor in Mini Games. In the live casino, rounds are broadcast in real time from professional studios.

A word on phishing, because unfortunately it comes with the territory: occasionally emails or messages appear that pretend to be from EgoGames and ask for login details to be entered on other websites. We do not send links that lead to entering a password outside egogames1.casino, and we never ask for card details by message. Anyone who receives a suspicious message is best advised to forward it to our support team and then delete it. That way we can warn other players in good time.

We use personal data exclusively for running the player account, for legally required checks and for communications that have been expressly consented to. Newsletters and promotional messages can be unsubscribed from at any time in the account settings.

Customer service around the clock

Our support team can be reached via live chat seven days a week, around the clock. The chat opens via the button at the edge of the screen. After a short form with name, email address and topic, the request is forwarded directly to the right department, such as payments, bonus or verification.

For detailed matters with attachments, contact by email is also possible. A reply usually arrives within a few hours. All contact options are listed on our contact page.

To help a request get resolved quickly, a few details are useful:

• for payments: amount, date and transaction number
• for bonus questions: name of the promotion and time of activation
• for technical problems: device, browser, game title and approximate time

A password or full card details never belong in a chat message. Our team never asks for them either.

EgoGames for players from Germany

Our website at egogames1.casino is built around German players: it is available in German and English, all amounts are shown in euros, and we give the times of our tournaments in German time. That way nobody has to work out when a Battle ends or how much a bonus is really worth.

The cashier is also geared towards everyday life in Germany. Visa, Mastercard and Apple Pay are the obvious choice for many players, while Skrill and MiFinity suit anyone who wants to handle deposits and withdrawals through the same e-wallet. Anyone who already uses cryptocurrencies will find one of the widest selections on the market with us.

For questions about gambling behaviour, free and independent counselling services are available in Germany. We give the contact details in the section on responsible gambling on this page.

Responsible gambling at EgoGames

Gambling is entertainment, not a source of income. It can lead to financial losses and can be addictive. We take this seriously, which is why we have not hidden our principles in the small print but put them here on the homepage.

What we recommend to all players:

• Set a budget beforehand: only deposit an amount whose loss can be absorbed without difficulty. Money for rent, bills or savings is not part of it.
• Limit time: decide before starting when the session will end, and set an alarm.
• Do not chase losses: a loss is no reason for an extra deposit. A game owes nothing after a losing streak.
• See wins as luck: a good evening is not a signal to push one's own limit upwards.
• Take real breaks: switching to the next game is not a break. Putting the device aside helps more.

Anyone who needs time out can have a self-exclusion set up for their account via our live chat. Our team puts it in place without asking questions. We have gathered all the advice and support services on the responsible gambling page.

Warning signs of problematic gambling include, for example: playing more often than planned, hiding spending from others, borrowing money to keep playing, or constantly thinking about the next game. Anyone who recognises themselves in this or is unsure can find free and anonymous help from the German gambling addiction helpline run by the BZgA on 0800 1 37 27 00 (Monday to Thursday 10 am to 10 pm, Friday to Sunday 10 am to 6 pm) and online, with a self-test and counselling programme, at check-dein-spiel.de.

Our offer is aimed exclusively at people aged 18 and over. Accounts belonging to minors are closed.

Frequently asked questions about EgoGames

Ready for the first round?

Over 7,000 games, more than 900 live tables, Battles with live leaderboards, Mini Games for a quick break and a welcome package across four deposits: that is EgoGames. The best way in is a visit to the games overview, after which the week's promotions and the current tournaments are well worth a look. Anyone who wants to start with the package straight away should briefly read the bonus terms first and drop by the VIP Club to see where regular play can lead.

Whether it is a quick round after work, a long tournament evening or simply a first look around the lobby: at EgoGames, everyone sets their own pace, budget and choice of games. We look forward to every new player at EgoGames.

18+ | Gambling can be addictive. Please play responsibly. Help and advice: BZgA helpline 0800 1 37 27 00 and check-dein-spiel.de